Privacy Policy
Effective January 1, 2026
Form & Finish Torrance Concrete Company, torranceconcretecompany.com, info@torranceconcretecompany.com
Who we are and what this policy covers
Form & Finish Torrance Concrete Company is a concrete contractor in Torrance, CA. We pour driveways, patios, walkways, foundations and other concrete work for homeowners and businesses in Torrance and the cities around it.
This policy explains what information we collect when you visit our website, fill out our contact form, call us or email us, and what we do with it. It also explains how long we keep it, what choices you have, and how to reach us with a privacy question. By using this site, you agree to the practices described here.
Information you give us
Most of what we know about you comes straight from you, usually when you ask for an estimate. That can include your name, phone number, email address, the address of the property, and the details of the job, such as the size of a driveway, cracks or sinking you've noticed, and when you'd like the work done.
If you send photos of your slab or yard, we keep those with your job details so our crew knows what to expect before we come out. We also keep notes from phone calls and emails, so we don't have to ask you the same questions twice.
Information collected automatically
When you visit the site, some information is collected automatically through analytics tools and cookies, which are small files your browser stores. This can include your device and browser type, the pages you looked at, how long you stayed, the site that sent you here, and a general location based on your internet connection.
We use this to see which pages people find useful and where the site needs work. It isn't used to identify you by name, and we don't combine it with your estimate request to build a profile of you.
How we use your information
We use what you give us to reply to you, schedule an on-site estimate, prepare a quote, plan and do the work, and send invoices and job updates. If you've hired us, we may also follow up after the job to make sure you're happy with it.
We'll only send you marketing messages if you've asked for them or done business with us, and you can tell us to stop at any time. We don't sell your personal information, and we don't rent or trade it to anyone for their own marketing.
Who we share it with
We share information only with the outside services that help us run the business, and only what they need to do their part. Our contact form is handled by an outside form provider, and our site uses analytics and hosting services that process visit data for us.
We may also share information when the law requires it, to protect our rights or someone's safety, or if the business is ever sold or reorganized. In that last case, your information would stay covered by a policy at least as protective as this one.
Cookies and your choices
You can block or delete cookies in your browser settings, and most browsers let you turn them off site by site. The site will still work if you do, though some features, like remembering what you typed into a form, may not.
Some analytics providers also offer their own opt-out tools, which you can find on their websites.
How long we keep it
We keep estimate requests and job records for as long as we need them to finish the work, stand behind it, answer questions about it later, and keep the business and tax records the law expects. A homeowner sometimes calls years later about a slab we poured, and having the job notes helps us answer.
When we no longer need a record for any of those reasons, we delete it or remove anything that identifies you. Analytics data is kept in summary form and isn't tied to your name.
How we protect it
We use reasonable safeguards to protect your information, such as password-protected accounts and limiting access to the people who need it to do the job. No website or email system is completely secure, so we can't promise that information sent over the internet will never be intercepted.
Your rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop sending you marketing messages. We'll do what you ask unless we need to keep something to finish a job, meet a legal duty, or settle a dispute, and if that's the case, we'll tell you why.
Depending on where you live, including California, the law may give you more rights over your personal information. We won't treat you differently or charge you more for using any of them. Before we act on a request, we may need to confirm it's really you, so we don't hand your information to someone else.
Children's privacy
This site is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Links to other websites
Our pages may link to other websites, such as a city permit office or a supplier. We don't control those sites, so their own privacy policies apply once you leave ours.
Changes to this policy
We may update this policy when our practices or the law change. The current version will always be on this page, and if we make a change that matters, we'll say so here.
How to raise a privacy concern
If you have a question about this policy, want to use any of your rights, or think we've mishandled your information, get in touch through our contact page or call us at (424) 318-3115. You can also email us at the address listed on this site.
We'll reply within 1 business day and work with you until the matter is settled. To learn more about who we are and how we work, visit our about page.